Privacy Policy

At Kizmakers, we take the privacy and protection of the personal data of the people who interact with us seriously.

This Privacy Policy explains what information we may process, why we use it, the legal basis for such processing and the rights available to users.

 

1. Data Controller

Data Controller: Luis Criado García
Tax ID (NIF): 46891402Z
Trading name: Kizmakers
Address: Avenida Soledad, 7, Villalbilla, 28810, Madrid, Spain
Email: luisykaren@kizmakers.com
Website: kizmakers.com

 

2. Who This Policy Applies To

This Privacy Policy applies to personal data obtained in connection with Kizmakers’ activities, including data collected through:

  • kizmakers.com.

  • Registration and contact forms.

  • Landing pages.

  • Newsletters.

  • Email communications.

  • WhatsApp and other messaging channels.

  • Masterclasses.

  • Classes and training.

  • Events and in-person experiences.

  • Online programmes and training.

  • Bookings.

  • Purchase or contracting processes.

  • Platforms used by Kizmakers to manage its activities and services.

 

3. Personal Data We May Process

Depending on your relationship with Kizmakers, we may process the following categories of personal data:

 

Identification Data

For example:

  • First name.

  • Last name.

  • Name used to identify you in an activity.

 

Contact Data

For example:

  • Email address.

  • Telephone number.

  • Username or contact details used on messaging services.

 

Data Related to Registrations or Activities

We may request information necessary to organise a class, masterclass, event, training programme, experience or other service.

This may include information such as:

  • The activity you are interested in.

  • Your dance level or experience.

  • Your dance role.

  • Preferences related to the activity.

  • Logistical information.

  • Answers voluntarily provided through forms.

The specific information requested will depend on each activity.

 

Purchase, Booking and Payment Data

When Kizmakers allows users to purchase or book services online, we may process information related to:

  • The service purchased.

  • The booking.

  • Payment status.

  • Amount.

  • Billing information.

Full payment method details may be processed directly by specialist payment providers without Kizmakers necessarily having access to them.

 

Communications

We may retain information you provide when contacting us through:

  • Email.

  • Forms.

  • WhatsApp.

  • Other available communication channels.

 

Technical and Browsing Data

Depending on the privacy preferences selected by the user, we may process certain information relating to the use of the website, such as:

  • IP address.

  • Device type.

  • Browser.

  • Pages visited.

  • Website interactions.

  • Source of the visit.

  • Campaign performance information.

  • Online identifiers.

Cookies or similar technologies requiring consent will only be used where such consent has been given.

 

4. Why We Use Personal Data

We may process personal data for the following purposes.

 

A. Managing Registrations, Bookings and Participation in Activities

We use the data necessary to manage participation in:

  • Masterclasses.

  • Classes.

  • Training programmes.

  • Events.

  • Experiences.

  • Online programmes.

  • Other activities organised by Kizmakers.

This may include:

  • Registration confirmations.

  • Logistical information.

  • Reminders.

  • Access links.

  • Schedule or location changes.

  • Information necessary to participate.

  • Assistance with issues related to the activity.

 

B. Responding to Enquiries and Requests

We may use the data provided to respond to questions, requests for information or communications received through our contact channels.

 

C. Managing Customers and Providing Services

When someone purchases a service, we may use the necessary data to:

  • Manage the relationship.

  • Provide the service.

  • Manage bookings.

  • Maintain communications related to the service.

  • Manage billing and administrative obligations.

  • Handle incidents or support requests.

 

D. Sending Newsletters, Content and Marketing Communications

Where we have a valid legal basis to do so, we may send information related to Kizmakers, including:

  • Educational content.

  • Newsletters.

  • New classes.

  • Masterclasses.

  • Training programmes.

  • Events.

  • Experiences.

  • Online programmes.

  • Resources.

  • Kizmakers news.

  • Promotions.

  • Offers and marketing communications.

Users may unsubscribe from these communications at any time.

 

E. Analysing and Improving Our Services

We may use information about how the website and our services are used in order to:

  • Understand how the website is used.

  • Detect errors.

  • Improve the browsing experience.

  • Understand which content is most relevant.

  • Optimise pages and registration processes.

  • Obtain aggregated statistics.

Where these activities depend on cookies or technologies requiring consent, they will only take place after consent has been obtained.

 

F. Measuring and Optimising Advertising Activities

Where the user has given the corresponding consent, we may use tools to:

  • Measure campaign performance.

  • Track conversions.

  • Analyse the source of registrations or purchases.

  • Create advertising audiences where appropriate.

  • Optimise campaigns.

  • Display relevant advertising on third-party platforms.

 

G. Security and Abuse Prevention

We may process certain technical data in order to:

  • Protect the website.

  • Detect fraudulent activity.

  • Prevent spam.

  • Prevent abusive automated access.

  • Maintain the security of our systems.

 

H. Compliance with Legal Obligations

We may retain or process certain data where necessary to comply with legal, tax or administrative obligations, or to respond to lawful requests from public authorities.

 

5. Legal Basis for Processing

The legal basis will depend on the specific processing activity.

Consent

We will rely on consent where necessary, particularly for:

  • Voluntary newsletter subscriptions.

  • Certain marketing communications.

  • Analytics or advertising cookies where consent is required.

  • Other purposes specifically accepted by the user.

You may withdraw your consent at any time.

 

Performance of a Contract or Pre-Contractual Measures

When you request information about a service, make a booking, register for certain activities or purchase our services, we may process the data necessary to manage that request or relationship.

 

Legal Obligation

Certain data may be processed in order to comply with legal obligations applicable to Kizmakers.

Legitimate Interest

In certain cases, we may rely on our legitimate interests, provided that such interests do not override the rights and freedoms of the individual concerned and that all applicable legal requirements are met.

Where appropriate, specific information will be provided regarding such processing.

 

6. Registrations, Newsletters and Marketing Communications

When registering for a masterclass, class, event, training programme or other Kizmakers activity, users may be asked to consent to the processing of their personal data for the management of their registration and to receive communications from Kizmakers.

Where the user gives this consent, Kizmakers may use the contact details provided to:

  • Manage and communicate information related to the activity or registration.
  • Send educational content and news from Kizmakers.
  • Inform users about upcoming masterclasses, classes, training programmes, events and experiences.
  • Send offers, promotions and other marketing communications related to Kizmakers and its services.

Consent is given through an affirmative action, such as actively ticking the corresponding checkbox, and is not pre-selected by default.

Users may withdraw their consent and unsubscribe from marketing communications at any time, without affecting the lawfulness of any processing carried out before consent was withdrawn.

Users can unsubscribe by:

Withdrawing consent to receive marketing communications will not prevent Kizmakers from sending communications that are strictly necessary to manage an activity, booking, purchase or service requested by the user.

 

7. How Long We Keep Personal Data

Personal data will be retained only for as long as necessary for the purpose for which it was collected.

As a general rule:

Enquiries and requests: for as long as necessary to respond to them and afterwards for a reasonable period where necessary to manage potential liabilities.

Registrations and activities: for as long as necessary to organise and manage the activity and afterwards for any legally required retention periods.

Customers and purchases: throughout the contractual relationship and afterwards for the periods necessary to comply with tax, accounting or legal obligations or to address potential liabilities.

Newsletters and marketing communications: for as long as the user remains subscribed or until consent is withdrawn or the user asks to stop receiving them.

Cookie-related data: for the periods stated in the Cookie Policy and according to the configuration of each technology used.

When the data is no longer required, it may be deleted or retained in a restricted form for legally required periods.

 

8. Service Providers and Recipients of Personal Data

To carry out our activities, we may use external providers that supply technological or operational services.

These may include providers of:

  • Web hosting and maintenance.

  • Form creation and management.

  • Email marketing and subscriber management.

  • Customer management.

  • Automation.

  • Messaging.

  • Video conferencing.

  • Class, event and booking management.

  • Payment processing.

  • Billing.

  • Cloud storage.

  • Web analytics.

  • Security and spam prevention.

  • Advertising measurement and optimisation.

  • Social media.

  • Technical support.

Depending on the services used at any given time, these providers may include companies such as Kit, Google, Meta, Microsoft, Elementor, or other equivalent technology providers.

These providers will only have access to the data necessary to provide the relevant service and will be subject to the obligations applicable to them under data protection law.

In addition, certain data may be disclosed to public authorities, financial institutions or other recipients where there is a legal obligation to do so or where this is necessary to properly manage a transaction requested by the user.

 

9. International Data Transfers

Some of the technology providers used to deliver our services may belong to international corporate groups or process data from countries outside the European Economic Area.

Where an international transfer of personal data takes place, it must be based on one of the mechanisms permitted under applicable law, such as:

  • An adequacy decision by the European Commission.

  • Standard Contractual Clauses.

  • Other legally recognised safeguards or mechanisms.

Where applicable, you may request further information about the safeguards used by contacting:

luisykaren@kizmakers.com

 

10. Automated Decision-Making and Profiling

Kizmakers may use technological tools to segment communications, analyse interactions or personalise certain marketing activities.

Unless expressly stated otherwise, we will not make decisions based solely on automated processing that produce legal effects concerning the user or similarly significantly affect them.

 

11. Your Rights

Individuals whose personal data we process may exercise, where applicable, the following rights:

  • Access: to know what personal data we process about them.

  • Rectification: to request correction of inaccurate data.

  • Erasure: to request deletion of their personal data.

  • Objection: to object to certain processing activities.

  • Restriction: to request restriction of processing.

  • Data portability: to receive or transfer their data in the circumstances provided by law.

  • Withdrawal of consent: at any time where processing is based on consent.

To exercise these rights, you may contact:

luisykaren@kizmakers.com

The request must allow us to identify the person making the request and the right they wish to exercise. Where necessary to verify identity, we may request additional information.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) if you believe that the processing of your personal data does not comply with applicable law.

 

12. Security

Kizmakers will implement reasonable technical and organisational measures appropriate to the level of risk in order to protect personal data and reduce the risk of loss, unauthorised access, alteration, disclosure or misuse.

 

13. Data Relating to Minors

Our services are not specifically directed at minors.

Where an activity is open to minors and it is necessary to process their personal data, the measures required by law will be adopted, including obtaining the appropriate authorisation where necessary.

 

14. External Platforms and Services

On certain occasions, we may provide links to external platforms in order to:

  • Join groups or communities.

  • Access video calls.

  • Book activities.

  • Make payments.

  • Access content.

  • Interact through social media.

When the user accesses these services, the relevant provider may process personal data in accordance with its own privacy policy.

We recommend reviewing the privacy terms of the relevant service.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy where necessary to reflect:

  • Changes in legislation.

  • New processing purposes.

  • Substantial changes in how we process personal data.

  • New types of services.

  • Relevant changes in our business activity.

The addition or replacement of technology providers for equivalent purposes will not necessarily constitute a substantial change to this policy, provided that the processing continues to take place within the conditions described here and in accordance with applicable law.

The current version will always be available on kizmakers.com.